Burnout and Organisational Citizenship Behaviour among Health Sciences Faculty: Evidence from Colombia and Ecuador

Abstract

Background: Higher education faculty frequently experience significant stress due to the demanding nature of academic life. While the impact of Burnout Syndrome (BS) on teacher health is well documented, the specific relationship between BS and Organisational Citizenship Behaviour (OCB) remains underexplored, particularly within the health sciences.

Objective: This study aims to analyse the relationship between burnout dimensions and organisational citizenship behaviour among health science professors in Colombia and Ecuador.

Methodology: A quantitative, correlational, and cross-sectional study was conducted using probabilistic sampling. The final sample consisted of 113 participants. Data were collected using the Maslach Burnout Inventory and the Scale of Organisational Citizenship Behaviour among Co-workers (ECCOCT). Statistical analysis, including descriptive and correlational assessments, was performed using Just Another Statistical Program (JASP).

Results: Findings reveal notable levels of emotional exhaustion and depersonalisation, indicative of burnout. However, most participants maintained a positive perception of their professional efficacy and job satisfaction. Correlational analysis indicates that emotional exhaustion and depersonalisation negatively affect OCB, suggesting that increased burnout levels significantly decrease discretionary work behaviours.

Unique Contribution: This research provides rare empirical evidence on the correlation between burnout and OCB, specifically among health sciences faculty in a South American context, offering critical insights into how emotional exhaustion hampers institutional cohesion.

Conclusion: The work behaviours of health sciences professors are significantly impacted by burnout, even when professional efficacy remains stable. These results highlight the intricate link between organisational dynamics and educator well-being.

Key Recommendation: Institutions should implement occupational health programmes and mental health interventions that focus on protective factors. Mentoring sessions and the development of formal institutional health policies are essential for mitigating burnout and sustaining positive organisational behaviours.